Customer Information

Terms and Conditions of Purchase

Please read these terms and conditions carefully, if you do not agree with them, do not use this website. Nothing in these terms affects your statutory rights. By using the huntingstockmarket.co.uk website, you signify your agreement to be bound by these terms. We will endeavour to provide uninterrupted, error free access to the website, however this can not be guaranteed due to the nature of the Internet. Occasionally, your access may be suspended or restricted to allow updates, upgrades or repairs, we will try to ensure that this is for the shortest time possible.

Your Shopping Account

When using the website, you are responsible for ensuring that your account details remain confidential and you agree to accept responsibility for all activities. If you believe this information has become known to someone else or that your account is being misused contact us immediately.
When registering your details ensure that the information you provide us with is complete and correct and that you advise us as soon as possible should this change or you wish your details removed. The Hunting Stock Market reserves the right alter prices, edit or remove content, refuse access to the website or cancel orders at our discretion. If we cancel an order, it will be without charge to you and you will be notified immediately.

Returns

If you find the goods unsuitable or you are not totally satisfied, providing you notify us within 3 working days from receipt of the goods by email and return to us within 10 working days unsoiled, unused and in the original packaging you will be entitled to an exchange or refund of the value of the goods purchased. You will be required to arrange and pay for the return, they should be well packed and clearly labelled enclosing your returns number and send back to:

The Hunting Stock Market
The Old Rectory
Hazelbury Bryan
Sturminster Newton
Dorset
United Kingdom
DT10 2ED

+44 (0) 1258-817533


It is your responsibility to obtain proof of postage as should a returned parcel become damaged or lost we do not compensate. You will be responsible for the cost of returning cancelled or unwanted goods.

Our Contract (Order)

The information we seek from you when placing an order is for billing and delivery purposes or for contacting you if we have a query.
When placing an order to purchase goods from huntingstockmarket.co.uk, you will be sent an email confirming receipt of the order and the order details. A contract between you and huntingstockmarket.co.uk will only take place once the order has been accepted.

Pricing

All products offered for sale by huntingstockmarket.co.uk are priced in pounds Sterling. Occasionally, despite our best endeavours products appear mispriced, however we verify prices as part of our order confirmation email. If the correct price is lower than that promoted we will always charge you the lower amount and send you the product. If the correct price is higher, we will either contact you to advise you and request instructions before dispatch or cancel the order and notify you accordingly.

Prices shown are inclusive of VAT to UK and EU customers, and the gross price for non-EU customers.

Postage

Our postage costs are currently as follows:

For UK:

  • Orders of value up to £30 - £4.50

  • Orders of value in excess of £30 - £6.50

For EU:

  • Orders of value up to £30 - £5.50

  • Orders of value in excess of £30 - £7.50

For Overseas Orders (Non EU):

  • Standard Charge of £10 plus 8% of the Net Order Value.

Next Day Delivery:

  • Items can be sent by next working day delivery if required. Parcels must be signed for on reciept. In some cases, this may incur additional postal charges. Please ring to arrange.


Please note we reserve the right to change the postage rates as advertised in the case of unusually heavy orders (relatice to their purchase value) which significantly exceed the quoted charge. 

Availability

We try to hold stocks of all styles for active products, however occasionally an item will be out of stock, if this is the case we will inform you. All delivery dates are estimates and are subject to availability. If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Payment

We accept online payments through a secure environment by credit or debit card and transactions are shown in pounds Sterling. Payment is accepted though SagePay by credit or debit card - we accept all major debit and credit cards through SagePay. Do not email your card details. No responsibility can be taken for security if you provide your details in this way. Card fraud is illegal and will always lead to prosecution.

Customs

Goods ordered from huntingstockmarket.co.uk for delivery outside the UK may be subject to import duties and taxes, these will be levied once the parcel reaches its destination country. Any charges for customs must be paid by you, we have no control over these and do not know what they may be as customs policies vary from country to country. Contact your local customs officer for full details and regulations.

Jurisdiction

These terms and conditions are governed in accordance with the laws of England and Wales. You agree, as do we, to submit to the non-exclusive jurisdiction of the English courts.

Descriptions

Every care has been taken to ensure descriptions, measurements, colours and prices are correct, but we reserve the right to affect changes, these will be notified to you at the time of ordering.

General

Please read these terms and conditions carefully, if you do not agree with them, do not use this website. Nothing in these terms affects your statutory rights. By using the huntingstockmarket.co.uk website, you signify your agreement to be bound by these terms.

We will endeavour to provide uninterrupted, error free access to the website, however this can not be guaranteed due to the nature of the Internet. Occasionally your access may be suspended or restricted to allow updates, upgrades or repairs, we will try to ensure that this is for the shortest time possible.

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